Core Deposit Policy: Customers of Mr. Batteries are subject to a core deposit charge levied by the manufacturer for the return of old batteries. Alternatively, customers have the option to retain their old battery by purchasing a replacement core battery at the prevailing rate, which has been ranging from $20.00 as of January 1st, 2023, to the present date.
Warranty Terms: Warranties issued by Mr. Batteries commence from the date of purchase. It’s important to note that any warranty issued remains unaffected by subsequent adjustments to the purchase date. The duration of the warranty period corresponds to the number of years explicitly specified on the invoice at the time of purchase.
Battery Warranty-Related Services: For batteries acquired from Mr. Batteries, should the need arise, service visits scheduled after the initial year of ownership may incur a fee. The cost of such services is subject to variation based on prevailing rates, duly influenced by inflationary factors.
Refund Policy: Upon successful installation and payment for the selected battery, Mr. Batteries exclusively offers product exchanges. Regrettably, a monetary refund option is not available under our current policy.
Payment Procedures: In specific circumstances, including battery-boosting services or late-night appointments, advance payment is mandatory before our team departs from our premises.
Vehicle-Related Matters: It’s important to acknowledge that Mr. Batteries bears no responsibility for any subsequent vehicle-related issues post-service. Any such occurrences are deemed to transpire after our service is concluded. We consider the completion of the service and payment of the associated invoice as indicative of customer satisfaction, signifying the successful execution of our professional duties.
Should you require any further elucidation or clarification of these policies, please do not hesitate to reach out to our customer service team.